Sure, United has a PR problem. But that’s not the real problem.

  Is this a PR problem? The videos and photos of this 69-year-old physician being dragged up the aisle of an airplane with less care than most people give to their roller bags will not fade from the public memory anytime soon. Nor should they. The security personnel who […]

Ya sleep with dogs…

The Trump administration directive (leaked today) that a number of federal agencies can no longer give interviews with mainstream or social media, distribute press releases or answer telephone inquiries actually may not be a violation of the first amendment, as companies (and probably government agencies) have the right […]

Maybe They Mean Doggy Years

This morning, LinkedIn thoughtfully sent me a list of job openings in my area. There was one for a Public Relations Director. I’m not looking for work, but I clicked through to confirm my suspicions. Sure enough, here is the list of qualifications a candidate should meet (italics […]

A Wake-Up Call

Mnemonics are wonderful things, even if there isn’t one for remembering how to spell “mnemonics,” as far as I know. The first mnemonic many of us learned was “Thirty Days Hath September, April June and November. All the rest have 31.” Then my teacher wrecked it by adding […]

Roadkill in River City

O-ho the Wells Fargo Wagon is a-comin’ down the street, Oh please let it be for me! O-ho the Wells Fargo Wagon is a-comin’ down the street, I wish, I wish I knew what it could be! First Voice: I got a second mortgage without asking. Second Voice: […]

And the Survey Says!

Many years ago, the lease on my car came up and I decided to look at a number of potential replacements. I visited a local car dealer and was quite taken with a particular vehicle. The salesperson was, I thought, a little aggressive, practically dragging me over to […]

The Twelfth Commandment

Forty-eight years ago, “60 Minutes” debuted on CBS. And 12 years later, I started my career in PR, already wondering why corporate executives ever volunteered to be on the program. That wonderment persists to this day. During my career both in the agency and corporate spheres, there were […]