Month: April 2017

American Airlines 1, United Airlines nil. And still we all lose.

It has been a bad couple of weeks for America’s airlines. First was the incident at United, where a passenger was assaulted and dragged off the plane by airport security. Yesterday, on American Airlines, a flight attendant “following the rules” barely missed clocking an infant when he yanked […]


Sure, United has a PR problem. But that’s not the real problem.

  Is this a PR problem? The videos and photos of this 69-year-old physician being dragged up the aisle of an airplane with less care than most people give to their roller bags will not fade from the public memory anytime soon. Nor should they. The security personnel who […]


Where’s Lou Grant When You Need Him?

The other night I was in the mood for a tale of political espionage that didn’t involve the current administration, so I re-watched “All the President’s Men.” The 1976 thriller, based on the Bob Woodward & Carl Bernstein bestseller, follows the two then-young Washington Post reporters and their […]