Imperfect…and Tense

“Doesn’t it seem like somebody is working awfully hard to convince us of how imperfect we are? If we could be more emotionally resilient or get up at 5:00 a.m. every morning or remember to do that one thing that successful people never forget to do, would our […]

The Monk and the Concorde

An excerpt from “An Honest Day’s Work,” my new book, which will be published in the fall of 2014. One of my favorite Burson-Marsteller clients was Lloyd’s of London. Lloyd’s was renowned for its willingness to take on all kinds of outsized risks – major catastrophes, environmental disasters, […]

Canoe Keep a Secret?

Mark Twain famously said, “There are three kinds of lies. Lies, damned lies and statistics.” I know exactly what he meant. My first job in PR was working for a sole practitioner. His main source of income was an engagement with Grumman Boats and Canoes. Legions of one-time […]

Stalking the Wild Goose

Some years ago, when I was working for a major PR agency, my buddy stuck his head in my office doorway. “Listen,” he said. “I know we were supposed to go to lunch today, but we got a call about a huge new business opportunity. The prospect wants […]