Lessons from the White Board

For the last several years, I have had a white board in my office on which I have written a number of adages (currently 24) that have come to mean something to me over the years. The list changes now and then, with new entries supplanting older ones […]

Fasten Your Seatbelts

Could you land this? A fellow communications practitioner once said to me, “I may be the PR guy, not the CEO, but in an emergency I could land the plane.” What did he mean by that? He meant that he understood enough about how his company worked — […]

The Four Cs of Writing

If you have ever bought or received a diamond engagement ring, you have undoubtedly learned about the Four Cs. These are the four factors that determine the value of a gem. For the uninitiated and/or the unlucky, here are the Four Cs: Clarity, Color, Cut and Carat. And just because I’ve never […]

Arrivederci, AVE!

Right up front, let me say that Advertising Value Equivalency (AVE) is an intellectually bankrupt concept and a desecration of all that is good and right in the world. Wow! It felt good to say that out loud. AVE is a purported measurement tool that attempts to assign […]

Hey Brother, Can You Paradigm?

The fun (or should I say unsettling) thing about paradigm shifts is that it’s hard to tell when they’re happening. But I spotted one recently, and it kind of rocked my world.  If your company recruits recent college graduates, chances are your new employees barely think about email […]

The Sixty Minute Challenge

Just how much can you get done in sixty minutes? If your organization became the center of a crisis, in sixty minutes could you: Get Management and Legal to approve a statement and post it on Twitter, Facebook, LinkedIn and the corporate website? Shoot and upload a video […]