Anyone who has spent a few years in a PR agency can tell you about the client that never should have been. It’s an experience that scars you for life and has caused many a green pea to decamp for business school. When revenue growth slows, and especially […]
If you started your first job in 2013, you have never known life without PowerPoint, the ubiquitous presentation software developed by Apple and later sold to Microsoft. Powerpoint can be an effective supplement to a discussion, but we have all experienced the microtype, over-stuffed slides that gave rise […]
Thanksgiving always reminds me of my second PR agency job. My employer’s office was on Broadway, and the agency had a very cool tradition of hosting a breakfast for clients and staff on Thanksgiving morning. Our fifth floor offices afforded an outstanding view of the Macy’s parade, whose […]
You hear the term “Big Data” a lot these days. It seems to be the answer to almost any question that arises. • How can we predict what our customers will want to buy in six months? • How can I predict the next financial downturn? • Where […]
It doesn’t do to take yourself too seriously in the PR game, although lots of people do. Attend almost any convocation of PR folks and you will hear about the great strides the profession is about to make in being taken more seriously as a management function. The […]
The advent of social media has given rise to a plethora of acronyms that simplify the process of typing on a tiny keyboard. But every now and then I find myself having to Google an acronym because it is just not clear to me. LOL? I get that. […]
As I wrote this post over the Fourth of July holiday, it seemed fitting to recall the words of one of our nation’s Founding Fathers: “It is natural for man to indulge in illusions of hope. We are apt to shut our eyes against a painful truth. For […]
This morning’s edition of PR Week – which, ironically, is a daily — brought the news that GE has launched the GE Artistry Series — a line of kitchen appliances designed to appeal to Millennials. How, I wondered, would one design a stove to make it more appealing […]
In my last post (http://wp.me/p35ZJ7-63 ), I included a link to a document that explains the concept of “completed staff work.” But I thought I would post the text here to make it easier. I am told that the original version of this essay appeared in the Army-Navy […]
Oddly enough, I was overlooked once again to serve as a commencement speaker this year. In fact, although I have been available most Spring weekends for the past few years, not one institution of higher learning (or lower, for that matter) has called upon me to make a […]